Privacy Policy

Last updated: October 13, 2026

Who we are

This website is operated for Preferred Chiropractic Center, the practice of Dr. Stephen G. Prefer, located at 3309 Northlake Blvd., Suite 106, Palm Beach Gardens, FL 33403. This policy explains how information is handled when you visit our website or submit an inquiry.

Information you provide

Our appointment request form collects your first and last name, email address, telephone number, patient category, preferred response method, preferred appointment date and time, and any comments or questions you submit. We also collect your acceptance of the form’s consent statements. Your IP address is included in the notification sent to the office.

We use this information to respond to inquiries, contact you about scheduling, and help protect the website against spam and abuse. Submitting a request does not confirm an appointment. The office must contact you to confirm availability.

Medical information and emergencies

Please do not include symptoms, diagnoses, medical history, treatment details, insurance identifiers, Social Security numbers, payment information, or other sensitive information in the comments field. Contact the office by telephone for instructions on providing medical information.

This website form is not a patient portal and should not be used for emergencies or urgent medical questions. For a medical emergency, call 911. This website privacy policy does not replace any Notice of Privacy Practices provided by the office for patient care.

Email notifications and authorized access

Form submissions are sent by email to the office’s designated recipient. A copy may also be sent to an authorized website administrator or service provider assisting with inquiry handling, website operation, or troubleshooting. These notifications include the information submitted through the form and your IP address.

Website hosting, email delivery, and technical support providers may process information while providing their services. Our configured email delivery service is Twilio SendGrid. Information about its processing practices is available through Twilio’s privacy information.

Spam protection and technical information

When enabled, Google reCAPTCHA v3 helps assess whether a form submission is legitimate or automated. It processes technical signals associated with your browser and interaction with the website. You can learn more through Google’s reCAPTCHA documentation.

The form also uses a hidden spam-detection field and temporary submission limits. Website infrastructure may record technical information such as IP addresses, requested pages, browser information, and access times for operation and security.

Cookies and embedded content

WordPress uses cookies for authorized users who sign in to administer the website. Third-party features, including spam protection, embedded Google Maps, YouTube videos, and review widgets, may use cookies or similar technologies and receive technical information when they load or when you interact with them.

These third-party services have their own privacy practices. You can control cookies through your browser settings, although blocking some technologies may affect website features.

Storage and retention

The built-in appointment form does not create a separate database of submissions. However, information may remain in recipient mailboxes, authorized notification copies, email delivery or diagnostic logs, and backups. Retention depends on the office’s records practices and the settings of its service providers. Temporary records used by the form to limit repeated submissions expire after approximately 15 minutes.

Questions and privacy requests

To ask about information submitted through this website, request a correction, or discuss deletion, call (561) 714-1144 or write to Preferred Chiropractic Center at the address above. We may need to verify your identity before responding. Certain records may need to be retained for legal, administrative, or security purposes.

Changes to this policy

We may update this policy when website features or information-handling practices change. The current version will be posted on this page with an updated date.